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FAQ's

 Q. How did Metalbird start?

A. Metalbird started in New Zealand in 2009, as a street-art project by Phil Walters.

Q. Where are Metalbirds made?

A. Here in the United Kingdom.

Q. What is a Metalbird made from?
A. Metalbirds are laser cut from 4mm mild steel.

Q. How long will it take for me to receive my bird?

A. Generally the next day if you live in metropolitan areas and order by lunchtime, 2 -3 days rural.

Q. Can Metalbirds be sent as gifts?

A. Yes, just tell us the postal address of the recipient when you purchase online, and we’ll send it to them in its own beautiful eco-friendly gift box. We can include a hand-written note on the back of a Metalbird postcard for £2.50.

Q. Do you include order information in the shipment?

A. No – because Metalbirds are often given as gifts, your order information is emailed to the address you give us at check out.

Q. How much does shipping cost?

A. Free if you buy two or more birds and want them delivered within the UK, or £3.75-£8 within the UK if you buy one, dependent on how fast you want it shipped and tracked.  The shipping, tracking and price options are chosen on check-out.  Shipping price to outside the UK is stated once a destination is chosen on check-out. 

Q. How do I install a Metalbird?

A. It’s easy – just hammer it into a tree or post. Click here for more detailed instructions.

Q. Will hammering in my Metalbird damage the tree?
A. No – you may see your tree leaking sap at first, but this will heal quickly. Hammering your Metalbird into a tree will not cause any long-term damage.

Q. Can you paint them?
A. No – Metalbirds are made from mild steel which is designed to oxidise/rust. This is just Mother Nature reclaiming what's her's; paint won’t stay on for long.

Q. What is the price if I order a larger quantity in one order?

A. Orders of 5-9 birds in a single order will give you a 10% discount, orders of 10+ birds in a single order will give you a 15% discount. Email us at info@metalbird.co.uk for a discount code.

Q. Where are your shops?

A. You can easily buy your Metalbird online here.  For a list of stockists, please contact us on info@metalbird.co.uk

Q. What is mild steel and how quickly will it rust?
A. We use s275JR mild steel.  Depending where you live (moisture, salt, wind, pollution are all factors), this type of mild steel will rust at the rate of 4/1000ths to 350/1000ths of a millimetre a year approximately.  It means that Metalbirds last for years, with a patina of rust that changes with the seasons.

Q. Will it go rusty?
A. Yes – Metalbirds are made from mild steel which is designed to rust. We love rust; it's Mother Nature showing us her power and gives the birds a beautiful rust patina that shifts with the seasons.

Q. How can I become a reseller?

A. Please send us an email to info@metalbird.co.uk and tell us about your business. We’d love to hear about it .