Last updated: August 2025

At Metalbird, we’re committed to inclusion, access, and good design that works for everyone — no matter how you browse, what device you’re on, or what your needs may be.

That’s not just a legal thing. It’s a values thing.

Our Accessibility Commitment

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards wherever possible. These guidelines help ensure our website is:

• Perceivable – Content is visible or audible to all users

• Operable – Can be navigated by keyboard or assistive technologies

• Understandable – Information is clear, consistent and predictable

• Robust – Compatible with current and future assistive tech

We’ve taken steps to meet these standards and we’re always working to do better.

Meet Our Digital Wingman

We’ve added a digital assistant – our Digital Wingman – to help make browsing and buying even easier. It’s a friendly, fast way to:

• Get help navigating the site

• Ask questions about shipping, returns or products

• Find info without scanning every page

It’s part of our effort to make the site more accessible to more people.

What We’re Doing

• Regular site scans and accessibility audits

• High-contrast text and readable fonts

• Keyboard navigation compatibility

• Alt text on meaningful images

• Testing with screen readers and assistive tools

• Ongoing exploration of voice, AI, and text-based interfaces

Need Help?

If you’re having trouble using any part of our website, we want to help. You can reach out and we’ll work to provide information or service in an accessible way:

Email: info@metalbird.co.uk

We’ll do our best to get back to you quickly with support that fits your needs — whether that’s email, a different format, or another solution.

Ongoing Efforts

Accessibility isn’t a checkbox — it’s an ongoing journey. We’re always looking to improve and we welcome feedback from our customers, partners, and community.

Thanks for helping us make Metalbird a place where everyone can land.