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General Terms and Conditions

This Terms and Conditions document governs the use of Metalbird’s Online Service.

Nothing in these Terms grants the visitor the right to download, print, reproduce, capture, save, sell, copy or distribute any portion or content of this website, absent express written permission from Metalbird. Metalbird reserves all rights under relevant copyright laws.;

PURCHASING FROM WWW.METALBIRD.CO.UK

Products displayed on the site shopping area can be purchased using a secure online Visa and MasterCard transaction facility. Customers can be confident that their details are protected and are used only for purposes of transaction fulfillment. Metalbird does not hold onto cardholder information.

ELIGIBILITY TO PURCHASE

The purchase of products from metalbird.co.uk is limited only to parties who can enter into and form contracts in accordance with United Kingdom law. Customers must provide their real name, phone number, e-mail address and other requested information. When providing payment details, customers must warrant that the payment details provided are theirs and are both valid and correct. Metalbird.co.uk is only available to customers who meet our terms of eligibility.

STOCK AVAILABILITY

If an item is temporarily out of stock due to the volume of sales, we aim to fulfil all out of stock items within 14 days. Should there be any further delays, we will try our best to be in contact.

PRICING

All prices in the shopping areas are in Pounds Sterling (GBP£) and include VAT (20% sales tax).

SECURITY

We use the secure Hosted Payment page solution from Stripe Payments to process online orders. Customers can see their cards being authorised and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.

Stripe is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When we transmit sensitive information (such as a credit card numbers) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on site are encrypted using 168bit 3DES encryption. DPS is also certified AIS compliant.

DISCLAIMER

This provides general information about Metalbird UK Ltd and the products and services it offers. The information contained in this has been prepared solely for the purpose of providing information about Metalbird and as such Metalbird UK Ltd reserves the right to change, delete or move any of the material on the at any time without notice.

Metalbird shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this information. This includes viruses alleged to have been obtained from the us, your use of or reliance on any of the information or materials available  regardless of the type of claim or the nature of the cause of action.

CONTACT DETAILS

If you have any queries regarding shopping with us, please email us at
info@metalbird.co.uk

Metalbird UK Ltd
Company Number:11451559
Harscombe House, 1 Darklake View, Estover, Plymouth, United Kingdom, PL6 7TL

 

COPYRIGHTS, RELEASE AND USE OF TESTIMONIALS AND PHOTOGRAPHS

The Individual acknowledges and agrees that Metalbird UK Ltd. may use the testimonials and photographs in any manner, without restriction of any kind.

The Individual hereby releases and holds Metalbird Global Ltd. harmless from and against all claims, suits, threats, demands, liabilities, actions and causes of action, in any way related to the testimonials and photographs or Metalbird use of the photographs.

 

PROMOTIONAL TERMS AND CONDITIONS

Offers only available from dates specified unless otherwise stated or while stocks last. Offers cannot be used in conjunction with any other promotional price or discount offer. All prices shown are including tax. We reserve the right to limit the quantity of any product purchased by a customer. We will meet all our legal obligations on products we sell and are happy to exchange products in alignment with our returns policy.

MYSTERY PACK | 2 FOR £60.00 + FREE BOTTLE OPENER

All mystery packs are excluded from our exchange policy and birds can not be swapped out for another item. Birds and their descriptions contained in mystery packs cannot be disclosed. Mystery Packs do not qualify for existing 'Buy 2 | Get Free Mini' Offer.

BUY 2 GET A FREE MINI OFFER

Our free minis are only eligible on orders consisting of two or more birds on the same transaction and are limited to one mini per order. 

ALWAYS ON BUNDLES

Our best selling bundle options do not include the free mini option as mini is already included within the bundle. You do not have the option of swapping mini for any other product. These are set bundles and not interchangeable for any other products. Offer is not available in conjunction with any other offer. Discount codes cannot be used in conjunction with this offer. For more information contact info@metalbird.co.uk.

BUY A ROBIN GET A FREE MINI ROBIN

Free Mini Robin with any purchase of a Robin or Robin variation. Promo valid from Sunday May 22 12:01am to Sunday May 29 11:59pm. For any order containing a Robin + free mini Robin, our 'Buy 2 Receive Free Mini Swallow' offer does not apply. Mini Robins are limited to one per order.

 

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