Terms of Service - Metalbird UK Ltd.
1. Who We Are
Metalbird UK Ltd
Harscombe House, 1 Darklake View
Estover, Plymouth, PL6 7TL
United Kingdom
Email: info@metalbird.co.uk
2. Eligibility
To place an order, you need to be at least 18 years old and legally capable of entering into a binding contract under UK law. You also agree to provide accurate, up-to-date information when ordering. We reserve the right to decline service if anything looks fishy (or feathery in a bad way).
3. Orders & Payment
We accept secure payments through Shopify Payments and PayPal. When placing an order, you confirm that:
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Your payment details are valid and authorised
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You’re buying for personal use (not resale)
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Prices and product availability may change
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We may cancel or limit orders if there’s fraud risk, inventory issues, or suspicious activity
4. Intellectual Property
Everything on this site — the birds, designs, photos, and words — is protected by copyright and intellectual property laws. All designs are the original work of Metalbird UK Ltd and used with permission under global rights. Please don’t copy, use, or distribute anything without our written permission. We’re flattered, but also legally prepared.
5. User Conduct
Use the site responsibly. You agree not to:
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Tamper, hack, or interfere with the site or systems
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Post anything false, unlawful, or misleading
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Use bots, scrapers, or unauthorised automation
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Impersonate anyone else or give dodgy info
We reserve the right to restrict access or take legal action if you mess with our flock.
6. Product Guarantee
Our birds are crafted from premium Corten® steel, made to weather beautifully and last a lifetime outdoors.
If your bird has a defect or issue related to materials or craftsmanship, email info@metalbird.co.uk and we’ll make it right.
This guarantee doesn’t cover normal wear, improper use, or accidental damage.
7. Disclaimer & Limitation of Liability
We do our best to keep things smooth, but here’s the legal bit:
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We don’t guarantee the site will always be error-free or available 24/7
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All services and products are provided “as is”
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We’re not liable for any indirect, incidental, or consequential damages
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Our total liability will never exceed the purchase price of the product in question
Your statutory rights under UK consumer law remain unaffected.
8. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.
9. Updates to These Terms
We may update these Terms from time to time. When we do, we’ll post the new version here and update the “last updated” date. Using the site after changes means you accept the new Terms.
10. Contact Us
Got a question or concern?
Email: info@metalbird.co.uk
FREE PERSONAL MESSAGE INCLUDED